freistilbox Blog

Page 1 of 16 » Older articles

Drupal businesses need better support

There is a lot of unmet demand in European Drupal businesses, especially in SMEs, for better support with growing their customer base and entering new markets. This is my main takeaway from the recent European Drupal Business Days in Frankfurt.

Some people in the Drupal community wonder if we need business events. From what I saw and heard at the European Drupal Business Days in Frankfurt, we do. Many talk and discussion topics at the conference hit a nerve for its 180+ attendees.

I focused my attention on the CXO Day that started the conference, not only because I’m from one of the (still few) Drupal businesses that aren’t agencies but also because I was invited to give two talks — getting into the right state for presenting always limits my attention span. The day was structured as a series of group discussions, each preceded by a few presentations. The three core topics were Specialisation, Verticals and Business Model Innovation, Marketing and Sales Strategies and Growth and Expansion.

At Drupal conferences, it seems to be, as we say in software engineering, a pattern to leave the warm-up to a well-known keynote speaker and community member named Jeffrey A. McGuire, and this one was no exception. In his talk, Jam explained why Drupal isn’t enough anymore. Next, Taco Potze shared his experience with transforming his company From offering services to products, leading perfectly into Manuel Pistner’s talk about Recurring revenue in the Drupal business. The first group assignment was to use the Business Model Canvas to design the Drupal agency of the future. What made this exercise much more interesting to me was that the group I was in decided to deviate from this goal. Our discussions quickly led us to the conclusion that most Drupal agencies, both existing and future ones, share the same challenge: convincing enterprise customers that Drupal is a viable (if not better) alternative to contenders like Sitecore and Adobe Experience Manager. Drupal managed to get onto Gartner’s Magic Quadrant, but only by piggybacking on Acquia’s success. And although the Drupal Association is making an effort to sell Drupal, doing the split between community and business support is a tough nut to crack. Drupal shops are looking for better support with both growing their share of the market and the market itself. That’s why our group decided to design an imaginary Drupal Business Foundation instead of an agency. It turned out to be an inspiring thought experiment that I think is worth revisiting at the DrupalCon Business Summit (which, by the way, has been resurrected by the local Drupal community!).

Michel van Velde opened up the next topic block with his talk Why Drupal needs marketing, a view that had shaped the Drupal Business Foundation idea earlier. In the final block, Janne Kalliola stated that You need to grow to stay alive!. From his talk, the statement that stood out most for me was that if you’re in an expanding market and you’re not growing, your business is in reality shrinking.

Before Iztok Smolic shared his experience with Transforming an agency to a profitable business, it was my turn to talk about what I had to learn about not just growing a team but also making growth effective for your business. I felt a bit uncomfortable being so transparent, but the feedback after my talk confirmed that we’re far from alone in going through growing pains and that the recent changes we’ve made inspired quite a few of the attendees.

The official CXO dinner turned out to be much more fun than I expected. I had booked my ticket just as a nice networking opportunity in a not too noisy location — taking part in conversations in loud places like pubs tends to wear me out quickly. Not only was the dinner location (the top of the Main Tower building) breathtaking and the food amazing, I got to have a great conversation with Stephen Kenealy, the co-founder of Monsoon Consulting, a Drupal agency also based in Ireland.

After breakfast the next morning, I spent an hour and a half rehearsing my second talk titled Under Pressure — Building Resiliency in IT Teams. The fact that I was a bit drained from the day before became apparent when I laid down on my bed to relax for a few minutes. I woke up two hours later. After returning to the conference just in time for lunch, I spent most of the time before my lightning talk with attending the earlier ones to see how the other speakers do them. To be honest, Lightning was only used as a synonym for short here. Actual Lightning Talks have special rules that force speakers to be very concise, and I think not having them in place was a missed opportunity. My talk went over well and although it didn’t draw a huge crowd, the active Q&A afterwards showed that dealing with stress is a topic in Drupal circles.

Out of the conferences that I attended in the last twelve months, the European Drupal Business Days was one of the best. The CXO Day was a great opportunity for me to catch up with and learn from other Drupal business leaders. Thanks to the diverse topics and especially the group discussions, I was able to take away much more than from the Business Summit at DrupalCon Baltimore where I only got to watch a few presentations about topics that didn’t interest me too much.

How could the European Drupal Business Days be improved? Honestly, I don’t see too many things. It would have been nice to know further in advance that the conference part would end on Friday and that Saturday was set aside for sightseeing only. Since I had to be in Edinburgh for our company retreat on Monday, I had decided to fly there directly from Frankfurt on Sunday; had I known that the weekend was free, I would rather have spent it with my family back in Ireland. The requirement for speakers to send in slides early was a clever move but having to present from PDF files instead of your familiar presentation software made it harder to touch all the important points and keep a steady pace and flow. Apart from that, it’s all thumbs-up, a Drupal business event well done!

I’m excited to see what Ivo and his team will come up with for DrupalCon and I’m looking forward to seeing all you great Drupal business folks again in Vienna!

Let's meet at the European Drupal Business Days!

Next week, the Radisson Blu hotel in Frankfurt will be the venue for the European Drupal Business Days. We’ve been the go-to hosting experts for European Drupal shops for more than seven years now, so of course freistilbox will be there, too!

From Thursday on, executives, marketing and tech leads from Drupal agencies all over Europe will meet in Frankfurt to tackle topics like brand communication, content management, strategy and leadership. Trust me, it’s a great idea to join us!

There will be keynotes by three of the smartest minds in the content business:

  • Collin Müller, Hubert Burda Media: Drupal at Hubert Burda Media — Lessons learned in Thunder’s first year
  • Zach Chandler, Stanford University: Content Management and Microservices: A Unifying Strategy for the Distributed Enterprise
  • Dr. Jürgen Kütemeyer, trio-group: Brand Communication 4.0

On top of that, there’s a great lineup of speakers covering three session tracks, Digital Transformation, Technology Leaders and Digital Government. I’ve been invited to share my IT management experience in two talks: In How to bake a cake while juggling chainsaws, I’ll explain how we saved our sanity (and probably our business) by embracing lean IT processes. The second talk, Building resilience in IT teams will be a useful overview of methods to prevent burn-out in yourself and your team.

This is going to be a great Drupal event, and if you haven’t registered yet, I recommend you get your ticket immediately — there’s only a handful left!

Win a free ticket to DrupalCon Baltimore!

Still on the fence if you’re going to DrupalCon Baltimore? This might be your chance of getting in free of charge!

Since I had already bought my DrupalCon ticket when my talk Captaining a container ship: Docker orchestration with Kontena got accepted, we’ve got a spare DrupalCon ticket. Community is an important part of our company culture, so I thought: What better way is there than to make the day of a fellow Drupal community member by giving them a free DrupalCon ticket?

All you have to do is to follow these simple steps:

  1. Follow @freistilbox on Twitter
  2. Click the following link to send us a tweet that completes the sentence:

I’d like the #DrupalConNA ticket from @freistilbox Drupal hosting because…

We’ll pick the winner randomly from all our followers who sent us the tweet above before Wednesday, April 12th 2017, 0:00 GMT.

No purchase is necessary to take part in the giveaway. The ticket may not be resold or transferred.

There’s not much time, so send us your best tweet right now!

Say Hi to Simon!

If you’ve sent us a support request in recent weeks, there’s a high probability that you got in contact with Simon, the newest member of our web operations team. He joined us in December 2016 and has already contributed an impressive level of work. Over on our company blog, we’ve just posted an interview with Simon in which he shares his professional background and what attracted him to the freistil way of Hosting by Humans. His description of our company culture makes us really proud!

I’m sure he’d love it to get a shout out from you, so go and say Hello!

In the sign of the raven: freistilbox at DrupalCon Baltimore

For the first time in our company history, freistilbox will be represented at a North-American DrupalCon! In only a few weeks, I’m going to board my flight to Baltimore. Not only will it be my first DrupalCon outside Europe, it’s actually my very first trip to the United States. I’m so excited!

Would you like a first-hand introduction to our managed web application platform and our Hosting by Humans strategy that ensures your Drupal hosting is a full success? Get in touch — there’ll be plenty of opportunity to grab a coffee (or a beer) and talk DevOps!

Speaking of DevOps: I’m proud that I’ve been invited to give a talk about Kontena, the Open Source Docker orchestration platform that allows us to easily and securely manage a huge number of interconnected containers. Kontena is so simple to set up that it’s the perfect tool for web development teams. Drop by room 310 on Tuesday at 12:00 and I’ll teach you how to set up a Drupal cluster on any infrastructure in less than 30 minutes!

Going to DrupalCon Baltimore, too? I’d love to hang out, so give me a shout!

Page 1 of 16 » Older articles