Happy days with limited tech support

Dear freistilbox customers, the end is near. The end of the year, to be precise. And just as many of you, the freistilbox team is taking the holidays as an opportunity to wind down, relax and recharge.

From Thursday, 24 December, we’ll be off and our technical support will be limited to real emergencies. So, should incidents occur that impact the operation of your production websites, our 24/7 on-call will get them resolved quickly.

Support requests that aren’t related to such incidents, though, will have to wait until we’re back on Monday, 4 January 2016.

There’s still a week left to get things sorted, so we recommend you get in touch as soon as possible if you need our support for a last-minute project or for work you’re planning for the time between the years.

From the whole freistil IT team, thank you for another awesome year, have a happy Christmas and a great start into 2016!